## Introduction
We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
## Data Controller for RealEscort
We are the data controller responsible for your personal data.
## Information We Collect
We collect and process the following types of data:
- Personal Identification Information: Name, email address, phone number, and similar details.
- Technical Data: IP address, browser type, version, time zone, operating system, and platform.
- Usage Data: Details about how you interact with our website, products, or services.
- Marketing and Communications Data: Your preferences for receiving marketing and communication from us.
## How We Collect Your Data
We collect data when you:
- Register online or order our products or services.
- Complete a customer survey or provide feedback via email or message boards.
- Visit our website, where we use cookies to gather information.
## How We Use Your Data
We use your data to:
- Manage your account and deliver our products and services.
- Improve our website, products, and services.
- Notify you of service updates or changes.
- Send marketing communications, if you have opted in.
## Legal Basis for Processing
We process your data based on:
- Contractual Necessity: To fulfill our agreement with you.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: To enhance our services and ensure a secure user experience.
- Consent: Where you have explicitly agreed.
## Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or to meet legal obligations, resolve disputes, or enforce our policies.
## Your Data Protection Rights
Under GDPR, you have the right to:
- Access: Request copies of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data, under certain conditions.
- Restrict Processing: Limit how we process your data, under certain conditions.
- Object to Processing: Object to data processing, under certain conditions.
- Data Portability: Request transfer of your data to another organization or directly to you, under certain conditions.
To exercise these rights, contact us. We will respond within one month.
## Limits on Data Access and Deletion
We may limit data access or retain data if:
- It is needed for legal defense or compliance with legal obligations.
- It is required to establish, exercise, or defend legal claims.
- A user has violated our terms of use, requiring data retention to address the violation.
- It is part of ongoing legal proceedings, criminal investigations, or government actions.
- Providing the data would compromise our systems’ ability to detect, prevent, or investigate fraudulent activities, scams, or violations of our policies.
## Cookies
Our website uses cookies to collect standard internet log and visitor behavior information. Cookies are small text files stored on your device to enhance your browsing experience.
## Third-Party Website Privacy Policies
This policy applies only to our website. If you visit linked third-party websites, review their privacy policies.
## Jurisdiction and Contact
This policy is governed by the laws of The Netherlands. For questions or to exercise your rights, please contact us.
## Changes to This Policy
We may update this policy at any time.
**Last Updated**: 01-09-2025